IT Service Management

IT Service Management Certified Training

 

IT service management (ITSM) refers to the entirety of activities – directed by policies, organized and structured in processes and supporting procedures – that are performed by an organization to plan, design, deliver, operate and control information technology (IT) services offered to customers.

 

CategoryCOURSELocation
IT Service ManagementITIL Foundation - 60 daysOnline OR Classroom
IT Service ManagementITIL Intermediate CSI - 180 daysOnline OR Classroom
IT Service ManagementITIL Intermediate SO - 180 daysOnline OR Classroom
IT Service ManagementCOBIT Foundation v5 - 60 daysOnline OR Classroom